Refund Policy

Refund Policy

At Sneaklight.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, unworn, and in their original packaging with all tags attached.

  • To initiate a return, contact us at Contact@Sneaklight.com with your order number and reason for the return.


Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item received or defective product).


Exchanges

We only replace items if they are defective, damaged, or if the wrong product was sent. Please contact us at Contact@Sneaklight.com for assistance.


Non-Returnable Items

  • Gift cards

  • Items marked as final sale

  • Products that show signs of wear or use